Billing help
Need help with your Fussless Premium subscription? You'll find the most common answers below. If you don't see what you need, email us — a real human reads every message and replies within one business day.
Cancel your subscription
Paid with a card (Stripe): open your billing portal from your profile page. You can cancel, change plans, or update your card there. You keep Premium until the end of the current paid period.
Paid with PayPal: cancellations happen inside PayPal under Settings → Payments → Automatic Payments. After cancelling, you keep Premium until the end of the current paid month.
Refunds
We offer a 30-day money-back guarantee on your first paid month. After that, refunds are handled case by case — just email us and tell us what's going on.
See our Refund Policy for the full terms.
Change plan or payment method
Switching between Monthly (€1.99 first month, then €4.49/month) and Yearly (€39/year) is easiest by cancelling your current plan and re-subscribing on the new one. If you'd rather we migrate you without losing remaining time, email us and we'll prorate it manually.
To update your card, use the billing portal. To change PayPal funding source, use PayPal's autopay settings.
Payment failed or missing charge
If a renewal failed, you'll usually get an email from Stripe or PayPal with a link to retry. We retry automatically for several days before downgrading.
If you were charged but Premium isn't showing up, send us the transaction ID (Stripe receipt or PayPal transaction ID) and we'll fix it immediately.
Still need help?
Email hello@fussless.one with your account email and a short description. Include screenshots or transaction IDs when relevant — it speeds things up.
Email billing support